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Projects
FAQs
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Do you offer same day courier services for your products?We are currently only offering pick local up and shipping for our cookies. Custom made cakes and desserts are pick up and delivery is offered for an extra fee.
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Are your products nut-free?Although we do offer nut free flavours, we do not guarantee that our products have not come in contact with any nuts as it is not a nut free facility. We apologize for any inconvenience.
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Will you be offering vegan options?Unfortunately at the moment we do not have vegan options. However, we are slowly developing a wider range of options to be more inclusive of various dietary restrictions. Please check back from time to time to see our updates.
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How much notice do I need to give to order a cake?We kindly ask for a 2 week minimum notice for any custom orders.
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Do I need to pay in full to order any products?All custom orders require a deposit to secure date. The remainder balance must be paid the morning of the day of pickup/delivery. Made to order cookie orders must be paid in full before pick up or shipping.
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What is your cancellation policy?Cookies orders are paid in full at checkout and cannot be cancelled. Custom orders can be cancelled at any time, however deposits will not be returned.
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